This Privacy Policy defines the manner in which Wagona Maths uses and maintains information collected from users of the Wagona Maths website. "Wagona maths" (referred to in this policy as "we", "us" or "our") is a trading name of: Big Quests Private Limited. This privacy policy applies to all products and services offered by Big Quests Pvt Ltd.

Your privacy is our priority. This statement outlines Wagona Maths privacy policy and how we use and manage personal information provided to or collected by it.

We are committed to protecting the privacy of our users wherever you or your school provides us with your personal information. Our staff is required by law to protect personal information which Wagona Maths collects and holds. The laws Wagona Maths holds to protect users’ personal information are: The Victorian privacy laws, the Information Privacy Act 2000 and the Health Records Act 2001. We promise to collect, process, and store your data safely and securely, by ensuring that:

1. Your privacy will be respected at all times and we will work with your school in upholding privacy.
2. We will be transparent about the data we receive and how we use it.
3. We will protect the data that you entrust to us via appropriate security measures and controls. We'll also ensure that other businesses we work with are just as careful with your data.
4. When we do process your data, we will use it to benefit all our pupils and school staff, to make your Wagona Maths experience better and to improve our products and services.

Contacting us

We are a Private Limited company registered in England and Wales with company number 08831986 whose registered office is at:

16 Scorton Avenue,

Please see the Contact Us page for our contact information.

We may collect personal information about you in the following ways:

Data you give to us:

1. When you sign up for information about the WagonaMaths platform or to get a trial
2. When you talk to us on the phone.
3. When you use our website.
4. When you send communications to us via email, comment section on the platform or by post.
5. When you give us feedback.

Data from your school:

1. When your school signs up for WagonaMaths.
2. When your details are updated by your school.

Data we collect about you :

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

1. Identity data (Pupils) – name, date of birth, gender, Unique Pupil Number and the school you attend.
2. Identity data (School Staff) – name, job title and the school that you work for.
3. Contact data (School Staff) – email address or telephone number.
4. User Agent data - browser type and version, operating system and device.
5. Usage data – information about how and when you use our Platform.

We also collect, use aggregated data such as statistical or demographic data for limited purposes related to improving our platform. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.

Wagona Maths may collect and use personal information only for the following purposes:

1. To maintain your profile on our Platform.
2. To track pupil usage and provide statistical information on progress.
3. To manage payments or collect and recover any debts owed to us.
4. To manage our relationship with you and your school, including notifying you about changes to our terms or privacy notices.
5. To keep our records up to date.
6. To administer and protect our business, website and platform.
7. To use data analytics and aggregated data to improve our business, website and platform, user relationships and experiences.
8. To make contact with you regarding the product and services offered by WagonaMaths.
9. To contact with you regarding your contract renewal date.

We may also use and analyse the information we collect so that we can administer, support, improve and develop our websites and the products and services we offer.

Web Browser Cookies – Wagona Maths website may use "cookies" to enhance our user's experience. When you use your browser to visit a website that uses cookies, they keep track of your movements within the site, or/and remember your registered login. You may choose to set your browser to stop cookies. If you do so, please be aware that some parts of our site may not function correctly.

We build together the foundation of our relationship with you as our customers. You entrust us with your personal information, and we commit to respect your privacy and protect that information. We will NEVER sell or rent your name or personal information to any third party.

Our staff at Wagona Maths is required to abide to this strict Privacy policy. Any employee who violates it will be subject to termination and other disciplinary measures.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We will keep your personal information for as long as you are an active user on WagonaMaths.

After you stop being an active user, because you have stopped regularly using our services or left the school which has enrolled you, we may keep your personal information for 24 months from the end of that academic year for one of the following reasons:

1. To respond to any questions or complaints from you.
2. To maintain our records.
3. To provide the information should you re-join the school you previously left.
4. To comply with laws applicable to us.

After such time, we will securely anonymise your personal information.

Wagona Maths may update this Privacy Policy from time to time. All changes will be duly documented at the bottom of our website. We should endeavour to advise our clients of all changes to the privacy policy by way of email and should you have any concerns or suggestions, please contact us.